Terms & Conditions

Last updated: 2026

SingaLoan (hereinafter referred to as the "Platform", "SingaLoan", or "We") provides services to you through the SingaLoan mobile application and website (the "Application").

This page contains the general terms and conditions governing the use of the SingaLoan Application, website, and services by users (hereinafter referred to as "User" or "You"). You must read these General Terms and Conditions carefully and understand them before using the services in our Application. If you object to and/or do not agree with one, part, or all of the contents of these General Terms and Conditions, please do not use and/or access our Application.

Before you agree to these General Terms and Conditions during the registration process, you must read them carefully. Make sure you have read carefully and truly understand the contents of each article in these General Terms and Conditions.

By clicking "Agree" and/or using the SingaLoan Application service, you declare that you have read, understood, and agreed to the entire contents of these General Terms and Conditions, including every document contained therein and/or related to it.

We may change these General Terms and Conditions from time to time. We will publish the latest General Terms and Conditions to you via the SingaLoan Application. If the User does not agree to the changes, the User must stop using and/or accessing the SingaLoan Application. If the User continues to use and/or does not stop using the Application voluntarily, then the User is deemed to agree to follow and be bound by the changes to the General Terms and Conditions.

1. Definitions

• Personal Data is information or data that can be used to directly or indirectly identify an individual who is a natural person or a company.
• Service Documents are documents including but not limited to the Funding Agreement and General Terms and Conditions of the Funding Agreement, Terms and Conditions of Service, Privacy Policy, and Frequently Asked Questions (FAQ) on the SingaLoan Platform, as well as other policies or documents available from time to time on the Platform which bind the Funding Recipient for the use of Funding Facilities and Services.
• Funding Facilities means any financial facility in the form of funding in Naira currency provided by the Lender to you as a Funding Recipient using the Service, with the value and terms and conditions stipulated in the relevant Funding Agreement.
• SingaLoan is a mobile application platform that can be accessed via the desktop site, mobile web, and/or iOS and Android-based applications, which serves as a financial services provider to bring together funders and recipients of funds to carry out funding directly through an electronic system using the internet.
• We is SingaLoan, the Platform, and/or the Lender.
• User(s) refers to anyone who accesses and/or uses the Site, whether such person is registered on the Site or not. Each of these Terms and Conditions applies to all users (regardless of registration status) or businesses and other user entities.
• Lender means any individual, legal entity, or business entity that provides Funding Facilities to Funding Recipients in collaboration with SingaLoan through its services.
• Borrower or You is every individual Nigerian citizen and/or Nigerian legal entity who registers on the SingaLoan Platform for the purpose of obtaining Funding Facilities through the Services based on a Funding Agreement.
• Funding Agreement means the agreement signed for the provision of Funding Facilities through the SingaLoan Platform, along with other attachments and documents related to it, all of which constitute an integral and inseparable part of the Funding Agreement.

2. Age Requirements

1. Platform users, whether individuals, legal entities, or business entities, must meet certain eligibility criteria. Individuals must be at least 18 years old and legally capable of representing themselves under the laws of the Federal Republic of Nigeria.
2. For business entities or legal entities, the User must be a registered and legally recognized entity in Nigeria or in accordance with the relevant jurisdiction.
3. In any case, Users are responsible for ensuring that they have the legal capacity to use the Platform and sign agreements, including the Platform Agreement. If you do not meet these requirements, you are not permitted to and must discontinue access and use of our Platform.

3. Service

1. Services provided through the SingaLoan Platform include, but are not limited to, information collection, information disclosure, screening, credit scoring, information exchange, funds matching, financial consulting, and other related services. Some services require Users to complete an authentication process in order to use them. SingaLoan is not responsible if the User is unable to use a service due to incomplete authentication.
2. The Lender, SingaLoan, and/or third parties working with them have the right to carry out a credit assessment or credit scoring, customer due diligence, and/or other actions to check your suitability as a prospective Fund Recipient to obtain a Fund Facility and fulfill your obligations to repay it.
3. The User agrees that the User's status confirmed by the processes on the SingaLoan Platform will only be the basis for carrying out the relevant operations. Users are responsible for any losses incurred where they cannot change or confirm the status in a timely manner.
4. By registering, you hereby declare that you have read, understood, and agreed to the Terms and Conditions and Privacy Policy that apply to this Platform.
5. Disbursement of funds that have been approved, for both the amount and payment period, will be done by crediting the amount to the Borrower's registered account. The User is responsible for the accuracy of the bank account data provided. We will not be responsible for any loss arising from errors and/or incorrect bank accounts given to us.
6. We will process the funds application form that has been filled in with all necessary information, data, and supporting documents. We have the absolute right and discretion to accept or reject Borrower applications. Rejection or acceptance will be informed via the Platform.
7. After receiving a fund application, the fund is subject to rights and obligations based on the agreement between the Borrower and the Funder. We do not guarantee that (a) the Borrower will obtain the proposed loan or (b) the Funder will receive full repayment. Any risks arising from the fund arrangement must be borne by the parties concerned.
8. The Borrower is obliged to repay the fund based on the agreed payment terms. The payment period starts from the day the fund is disbursed to the Borrower's bank account.
9. The Borrower is obliged to repay the fund with other fees (if any). If the payment due date falls on a non-business day, payments must be completed no later than one business day before the due date.
10. Fund repayment and other fees (if any) can be made through ATM bank transfers, e-banking bank transfers, and/or other methods determined by SingaLoan from time to time in accordance with applicable rules and regulations.
11. We have the absolute right and discretion to determine and apply the interest rate given to borrowers. The interest rate will be stated on the Platform, will be flat over the fund period, and will be calculated daily based on the payment period selected and agreed to by the Borrower.
12. If there is an outstanding amount that has not been paid at the end of the fund period, or there is a delay in any repayment, you will be subject to a fine in the amount determined based on the Funding Agreement.

4. Rules and User Statement

1. Users are asked to provide true, accurate, complete, and valid Personal Information to us. You guarantee that no misleading and/or irrelevant information is provided during the registration process and other stages of using the Platform. You are required to provide any updates to changes in your Personal Information through our Customer Service.
2. We have no obligation to approve all registrations submitted through the Platform. We reserve the right not to process registrations that do not meet the requirements or are not equipped with accurate and valid data, and to revoke your registration upon suspicion of a violation of these Terms and Conditions.
3. By providing your contact information, you agree to be contacted by us, including by telephone, text message, and other communication methods regarding your fund application.
4. Users are fully responsible for maintaining the confidentiality of their username, password, account, and other login information. We are committed to respecting the confidentiality of your personal information and implementing reasonable data privacy procedures in accordance with applicable laws and regulations.
5. You agree not to use the Platform to abuse, defame, threaten, intimidate, or harass others; provide a false identity; post unsolicited advertising or another party's personal or financial information; carry out unlawful, fraudulent, or commercial actions; violate the rights of others; use automated tools, robots, or scraping; send viruses or harmful content; or hack, disrupt, or damage the site or services.

5. Risk Warning

1. The Platform does not guarantee, express or implied, User transactions carried out on the SingaLoan Platform or transactions with partners. Users should be aware of the risks accompanying transactions and make decisions with independent judgment. The risks arising from transactions are borne by the User.
2. The Platform cannot guarantee the authenticity, accuracy, and completeness of information submitted by Users, and Users are fully responsible for the information they publish.
3. The provision of Fund Facilities based on the Funding Agreement constitutes a civil agreement between the Lender and the Fund Recipient, so all risks arising from the agreement are fully borne by each Lender and Fund Recipient.
4. Credit or default risks are fully borne by the Lender and/or credit insurance (as relevant). No state institution or authority is responsible for this risk of default.
5. Fund recipients must consider the interest rate and other costs according to their ability to repay the loan.
6. Every fraud is recorded digitally and may be traceable by the wider public.
7. SingaLoan, in carrying out its operational activities, complies with, is regulated by, and is supervised in accordance with relevant Nigerian laws and regulations and their amendments from time to time.

6. Limitation of Liability

1. For Fund Facilities provided through SingaLoan as a Platform, SingaLoan only acts as an intermediary between Borrowers and Lenders in providing Services.
2. The Lender and/or SingaLoan are not responsible for fulfilling your obligations to third parties related to the use of the Service. You agree to release the Lender and SingaLoan from any loss or responsibility related to any risks, compensation, costs, fines, and/or interest resulting from or related to your use of the service.
3. The Lender and SingaLoan have the full right to modify, change, repair, maintain, suspend, or discontinue all or any part of the SingaLoan Platform, Services, and Content without prior notice to you.
4. Proposals and instructions obtained by the User from the SingaLoan team do not contain any commitment or guarantee of SingaLoan's services. Users make decisions independently, and the legal consequences arising from those decisions are fully borne by the User.
5. SingaLoan acts as an administrative intermediary between the Lender and the Borrower. Thus, the credit risk or risk of borrower default is entirely on the Lender's side.
6. You are fully responsible for your access to the SingaLoan Platform, including maintaining the confidentiality of the password, PIN, and security code provided to you. You cannot claim losses resulting from your failure or negligence in maintaining such confidentiality.

7. Declaration

By using this service, the Fund Recipient declares that:

The Fund Recipient does not have active funding from more than three (3) joint funding service providers at the time of submitting the funding application, including this platform. Fund recipients are fully responsible for the correctness of the information provided regarding their funding status.

If at a later date it is discovered that the Fund Recipient has active funding from more than three (3) providers, the platform has the right to:

1. Cancel or suspend the funding application.
2. Impose sanctions in accordance with the applicable provisions in the funding agreement.
3. Add the Fund Recipient to the risk monitoring list based on platform policy.

By continuing to use this service, the Fund Recipient agrees to and understands all applicable terms and conditions.